Frequently Asked Questions on Dental Emergency
Do I need an appointment in case of a dental emergency?
Yes. For dental emergencies, it is advisable to call ahead if possible. This allows our clinic to prepare for your arrival and ensures that we can provide immediate care upon your arrival.
How do I contact the clinic during a dental emergency?
To contact TWC Dental during a dental emergency call our hotline at +65 8031 0477 or visit our clinic at Blk 130 Jurong Gateway Street 13 #01-223 Singapore 600130 or 925 Yishun Central 1, #01-245, Singapore 760925 for immediate assistance. We ensure our doors are open every day, including Sundays, to handle any urgent dental needs.
Do you accept walk-in emergency dental patients?
Our dental clinics in Jurong and Yishun do not accept walk-in patients for emergencies. Please call ahead to ensure that a dentist can be available to address your urgent needs promptly.
Which dental problems need urgent care?
Urgent dental care is warranted for situations like severe toothaches, knocked-out or broken teeth, uncontrollable bleeding, noticeable abscesses with or without pain, significant swelling, and any oral discomfort that hinders your ability to manage daily tasks.
Will it be possible to get treated the same day in case of an emergency?
Yes, our clinic prioritises dental emergencies with the aim of treating patients on the same day. Immediate action is often crucial in dental emergencies, and our team strives to address these cases as quickly as possible.
Can my insurance cover emergency dental visits?
Most insurance plans offer some level of coverage for emergency dental visits. Our clinic staff can help with the immediate processing of necessary documentation to expedite your insurance claim and clarify your coverage details.
How long will I need to wait at the clinic when I have a dental emergency?
Emergency cases are given top priority at our dental clinic, and we aim to minimise your wait time. Upon arrival, patients with urgent needs are typically seen immediately or as promptly as possible.




